We handle your operations so you can pursue bold ambitions

Managed services

Managed services

Your organisation operates in the midst of unprecedented digital change. The old playbook doesn’t apply anymore. Traditional outsourcing simply isn’t fit to handle the shifting regulations, talent demands and ambitious growth targets that most organisations are dealing with.

But the right managed services partnership can change everything.

Seamless operations free you up to focus on what matters most—your strategic vision. No more getting stuck in day-to-day complexities. No more choosing between agility and expertise.

That’s where we come in to manage this for you. 

Damian Kalinowski
Managed Services Leader,
PwC Central and Eastern Europe

“We run your critical functions, such as finance, risk and regulatory, cloud and data—and transform them into strategic assets. This empowers you to outpace the competition by focusing on the core business. Leveraging deep subject matter expertise, innovative technologies, and best-in-class operational teams, we build resilience and efficiency, creating the strategic space to innovate.”

From operational burden to strategic edge

  • Building regulatory confidence
    Managed services help navigate complex regulatory requirements across different jurisdictions through professional oversight and automated compliance monitoring.
  • Bridging skill gaps
    Working with managed services partners, companies gain access to specialised talent and technologies crucial for transformation or rapid expansion.
  • Adopting advanced technology
    Using a managed services model accelerates technology adoption like AI, automation and advanced analytics without massive internal investment.
  • Cutting costs
    Managed services help reduce operational costs while improving quality and enhancing agility, resilience and compliance. 
  • Sharpening your strategic edge
    Companies rely on managed services to streamline processes, adapt faster and strengthen risk management to focus on what matters most for them—pursuing strategic priorities.

Why us

We bring operational capacity and own outcomes while you focus on growing your business

  • Unlike traditional outsourcing providers, we combine operational excellence with strategic consulting and help companies transform.
  • With built-in transparency and control mechanisms, our clients have access to monitoring tools and can see reporting in real time.
  • Our clients benefit from our regional insights and global best practices, a critical advantage for businesses operating in complex, multi-jurisdictional environments like the CEE region.
  • We offer a broad portfolio of managed services. These include finance, tax, legal operations, risk, regulatory compliance, cybersecurity, anti-financial crime, cloud engineering, AI, advanced analytics and industry-specific solutions.
  • Our comprehensive capabilities across functions allow our clients to integrate multiple functions under one trusted partner to reduce complexity and improve efficiency.
  • We provide our clients with direct access to leading technology alliance partners, such as Microsoft, AWS, Google, SAP and others, to move faster on cloud, data, AI and security with pre‑integrated solutions and proven delivery patterns.

Case studies

Supporting our clients

The EU Investigation Programme — a comprehensive, digitally-enabled solution from PwC Managed eDiscovery and Review Services 

A recent managed services partnership with a global client highlights how effectively PwC Managed eDiscovery and Review Services can transform internal governance and efficiency.

Reinventing compliance: Anti-money laundering with PwC FinCrime Managed Services

We helped a leading CEE financial institution transform its anti-money laundering compliance by delivering end-to-end AML operations, regulatory consulting and technology solutions.

Ensuring tax compliance across 68 countries with Booking.com

How PwC Managed Services has helped Booking.com transform its Global Tax Compliance function

Managing risk and building a replicable compliance culture for a global automaker

From compliance complexity to competitive opportunity. How PwC Legal Managed Services helped reinvent Renault’s compliance model and to stay ahead of fast-changing regulations.

Insights

Driving results through managed services

Managed Services | PwC CEE

We harness the power of our regional talent pool — bringing together industry know-how, technology and a global perspective to CEE Managed Services.

Learn more

Navigating the future of financial risk management: A business leader’s guide

As institutions rely more on AI-driven models, effective risk management has become essential. But what exactly is model risk, and how can businesses navigate the challenges ahead, especially with new regulations like the EU AI Act?

Learn more

How managed services partnerships drive outperformance

Our research shows how leading companies use managed services to close talent gaps, keep pace with technology and innovate for strategic advantage.

Learn more

Let us know how we can help

Contact us

Contact us

Damian Kalinowski

Damian Kalinowski

Partner, Managed Services Leader, PwC Central and Eastern Europe

Tel: +48 519 507 197

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