The EU Investigation Programme — a comprehensive, digitally-enabled solution from PwC Managed eDiscovery and Review Services

Our client had several goals. Firstly, their objective was to establish a core cross-functional team of subject matter experts (SMEs) to help improve transparency and detail in financial matters. 

The client also sought to enhance preparedness for data-regulated regions, streamline processes, adopt effective budgeting and use analytics to improve review efficiency and effectiveness. Additionally, the client’s ambition was to streamline their processes, adopt effective budgeting protocols and to leverage analytics to boost the efficiency and effectiveness of their reviews.

The value we bring is in solving complex challenges, and in this case we developed a robust program that integrated several key initiatives. Below are details of the services we provided to the global client. 

The partnership yielded significant benefits for the client, including:

Sustained success

The programme's success over the initial three years has led to its recent extension, ensuring continued support and optimisation for the client's investigative and legal operations. This ongoing partnership demonstrates the transformative impact of structured legal managed services. This case study also highlights the importance of integrating advanced technologies to enhance legal and investigative processes.

Technology

We leveraged our Technology Alliances and digital ecosystem to implement and map the right technology to deliver the right outcome for our client. Technologies utilised include:

• A secure cloud-based platform for document management and e-discovery.
• A robust cloud computing platform for data handling and storage.
• AI-based continuous active learning to streamline and enhance the review process.