Client:
ZVVZ GROUP, a.s.
Our role:
We conducted a comprehensive assessment of back-office processes, involving extensive data collection and analysis using BI tools. We then delivered recommendations for optimisation and digitalisation.
Country:
Slovakia
Setting the scene
The challenge our client presented was to streamline and optimise the ZVVZ GROUP’s back-office functions. The Group, consisting of five different companies, involved 280 employees across the organisation in this project.
Our aim was to enhance efficiency for employees not directly involved in production but supporting production processes. With overlapping tasks and potential inefficiencies across more than 40 departments, we worked with our clients to map current processes and identify areas for improvement. ZVVZ GROUP, which consists of independent joint-stock companies, sought our expertise in business intelligence and process optimisation strategies.
How we helped
We supported our client in four phases:
"Our approach to optimising ZVVZ GROUP's back-office processes uncovered hidden inefficiencies and opened up new opportunities. Using advanced business intelligence tools and a structured methodology, we achieved immediate cost savings and efficiency improvements. This project highlights the power of collaboration and innovation, demonstrating that targeted efforts can lead to significant and lasting change."
Ivo Doležal, Partner, Consulting Leader, PwC SlovakiaImpact and potential
Our interventions facilitated a substantial reduction in operating costs and enhanced efficiency across back-office operations. The systematic mapping provided clarity on inefficiencies, while our recommendations led to tangible improvements through digitisation and automation.
Long-term, the integration of proposed solutions along with use of process mining will help the client operate more efficiently and reduce costs, while strengthening their market position. This project reinforced two crucial lessons: the importance of technology for process optimisation and the value of collaboration in driving transformational change.
Contact us
